Privacy Policy

1. Who We Are

Atlas Rug & Design Centre ("Atlas", "we", "us", or "our") is a family-owned flooring retailer and installation company located at 978 Bathurst St, Toronto, ON M5R 3G6. We can be reached at info@atlasrugflooring.com or (416) 533-3366.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us, including:

• Name and contact details (email address, phone number)
• Project details you share through our contact form
• Communications you send us by email or phone

We do not collect payment information through this website. We do not use cookies for tracking or advertising beyond standard analytics.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or quote request
• Schedule consultations, measurements, or installations
• Send follow-up communications related to your project
• Improve our services based on feedback you provide

We will not use your contact information to send unsolicited commercial messages without your express consent, in compliance with Canada's Anti-Spam Legislation (CASL).

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers — such as our form submission processor (Formspree) — solely to deliver the services you requested. These parties are bound to handle your data securely and only as directed by us.
• Installation partners — where necessary to complete your flooring project (e.g. scheduling a measurement or installation visit).

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Project and customer records are typically kept for up to seven years for warranty and accounting purposes.

6. Your Rights

Under PIPEDA and applicable provincial law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to receive commercial messages at any time
• Request deletion of your personal information, subject to legal retention requirements

To exercise any of these rights, contact us at info@atlasrugflooring.com.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS. Form submissions are processed by Formspree, which uses industry-standard encryption.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: